Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du unter findest. Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und nicht bereit.

General terms and conditions of the company (David Franz)

§1 Applicability to entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer.
in their version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither
can be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of the contract apply to orders placed via our Internet shop .

(2) In the event of the conclusion of a contract, the contract shall come into effect with
David Franz
To the Lay 9
D-54578 Walsdorf (Eifel)

will come about.

(3) The presentation of the goods in our internet shop does not represent a legally binding contract offer on our part,
but are only a non-binding invitation to the consumer to order goods. With the order of the desired commodity the consumer gives one for
binding offer for the conclusion of a purchase contract.

The acceptance of the offer shall be made in writing or in text form or by sending the ordered goods within one week.
If the time limit expires without result, the offer shall be deemed to have been rejected.

(4) Upon receipt of an order in our Internet shop, the following regulations apply:
The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet shop.

The order is placed in the following steps:

1) Selection of the desired goods

2) Confirm by clicking on the “Add to shopping cart” button.

3) Checking the information in the shopping cart

4) Pressing the “checkout” button

5) Login to the Internet shop after registering and entering the login details (e-mail address and password).

6) Re-check or correct the respective data entered.

7) Binding sending of the order by clicking the button “order with costs” or “buy”.

Before sending the binding order, the consumer can return to the previous page by pressing the “back” button in the Internet browser used by him.
check his data, return to the website where the customer’s data is recorded and correct any input errors or close the browser.
Internet browser to cancel the order process.
We confirm the receipt of the order immediately by an automatically generated e-mail (confirmation of receipt). This does not constitute acceptance of the offer.
The acceptance of the offer shall be made in writing, in text form or by sending the ordered goods within one week.

(5) Storage of the contract text for orders via our Internet shop : We store the contract text and send you the order data and our terms and conditions by e-mail. You can also view the GTC at any time at

You can view your orders from the past two years in our customer area under My Account –> My Orders.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include the statutory value added tax and other price components. Any shipping costs will be added to this.

(2) The consumer has the option of payment by
Prepayment, PayPal.

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment.
The delivery takes place here at the latest within 5 working days.
In the case of payment in advance, the period for delivery begins on the day after the payment date.
payment order to the bank commissioned with the transfer and, for all other types of payment, on the day after conclusion of the contract.
If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the
The title to the sold item shall not pass to the purchaser until the item has been handed over to the purchaser, even in the case of a sale by delivery to a place other than the place of performance.

§5 Retention of title

We retain ownership of the goods until the purchase price has been paid in full.


§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers shall have a right of withdrawal in accordance with the following provisions, whereby a consumer shall be any natural person who enters into a legal transaction for the purposes of,
which can predominantly be attributed neither to their commercial nor to their independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days, starting from the day on which you or a third party designated by you,
who is not the carrier, have taken or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us
David Franz
To the Lay 9
D-54578 Walsdorf (Eifel)

by means of a clear declaration (e.g. a letter or e-mail sent by post) about your decision,
to revoke this contract. You can use the attached sample cancellation form, which is not mandatory.

Consequences of revocation

If you cancel this contract, we will have to pay you all the payments we have received from you, including the
Delivery costs (with the exception of additional costs resulting from the fact that you choose a delivery method other than
the cheapest standard delivery offered by us), without delay and at the latest within fourteen days.
from the day on which we receive notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used for the original transaction,
unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof,
that you have returned the goods, whichever is the earlier.

You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of the
revocation of this contract, to return or hand over to us. The time limit has been observed,
if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

End of the cancellation policy


§7 Cancellation form

Sample cancellation form

(If you wish to cancel the contract, please fill in and return this form).

To :
David Franz
To the Lay 9
D-54578 Walsdorf (Eifel)

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s) (only in the case of notification on paper)




(*) Delete as applicable.

§8 Warranty

The statutory warranty regulations shall apply.

§9 Contract language

Only German is available as the contractual language.


§10 Customer service

Our customer service for questions, complaints and objections is available on weekdays from
8:00 a.m. to 8:00 p.m. at

Phone: 0049 6593 1288



Status of the GTC Feb.2019